Case Study: Tao Bin boosts field service coordination with Hytera’s PoC solution

Tao Bin connects nearly 100 field technicians across Thailand with Hytera

tao bin, a Thai beverage vending machine company, faced challenges coordinating its after-service team for nationwide maintenance. To maintain its market leadership, it needed an efficient, real-time communications solution with visual dispatching, staff tracking, and measures to prevent work phone misuse. Hytera provided its HyTalk PoC platform and PNC460 smart radio terminals to address these needs.

Hytera's solution enabled tao bin's team to communicate via voice, video, and text over public cellular networks, ensuring nationwide coverage. The integrated SmartOne dispatch system provided real-time GPS tracking and visual dispatching, while the MDM platform restricted non-work app usage. This improved team coordination, efficiency, and management control, helping tao bin maintain its competitive edge.

Tao Bin