Case Study: The Municipality of Pittsfield reduces time-to-hire and modernizes recruiting with Hyrell

The Municipality of Pittsfield, Massachusetts Modernizes and Streamlines Hiring with Hyrell

The City of Pittsfield, Massachusetts — a regional hub of about 44,000 people with 500 employees across 32 departments — moved from a paper-based hiring process that slowed recruitment, forced hiring managers to wait on Personnel for resumes and interview scheduling, and left candidates uncertain about their status. Facing budget constraints common to municipalities, the Personnel team sought an affordable, user-friendly online applicant tracking solution.

Pittsfield implemented Hyrell to automate job postings, route resumes directly to hiring managers, enable electronic communication and interview scheduling, and speed up background checks. The result: faster identification of qualified candidates, improved manager control and transparency through staging and notifications, a better candidate experience, and positive recognition from the City Council for a cost-effective, modernized hiring process.

The Municipality of Pittsfield

Michael Taylor

The Municipality of Pittsfield