Case Study: Comfort Keepers attracts higher-quality caregivers and streamlines hiring with Hyrell

Comfort Keepers Attracts Quality Applicants with Hyrell

Comfort Keepers, a Sodexo in‑home care franchise network that serves the elderly, physically impaired and those with dementia, was struggling to attract and screen quality caregivers across multiple locations. Franchise owners reported difficulty reaching the right candidates as unemployment fell, a time‑consuming manual posting and application review process, and a high rate of interview no‑shows that strained their ability to meet growing client needs.

By adopting Hyrell, franchises implemented a fast, easy-to-use hiring system that posts to multiple job sites, uses customizable templates and dashboards, and automatically filters applicants with qualifying questions and disposition codes. The result was an immediate uptick in applicant quality, a substantial reduction in time spent reviewing candidates and in interview no‑shows, more efficient group interviewing and scheduling, and widespread franchise satisfaction and recommendation.

Comfort Keepers

Karen Brumm

Comfort Keepers