Case Study: Mott achieves higher engagement and stronger company culture with Hyphen

Hyphen Helps Mott Improve Engagement and Culture Across a Diverse Workforce

Mott, a high-precision filtration and flow-control manufacturer, faced challenges reaching a diverse, largely non-email workforce and needed a faster, more agile way to measure and act on employee sentiment. Ross Green, VP of Execution Excellence, sought a solution to improve communications, boost engagement, and replace a cumbersome annual culture survey — selecting Hyphen’s employee feedback platform to deliver mobile, desktop and SMS access along with pulse polls and real-time feedback tools.

Hyphen implemented surveys across devices, Pulse Polls, Employee Voice (a virtual suggestion box), Smart Insights and targeted segment analysis, supported by hands-on client success. The results include a 98% participation rate on a manager feedback survey (10–20% above prior surveys), trend tracking from repeat pulses, direct CEO access via Employee Voice, and measurable improvements in operations, safety and security — demonstrating Hyphen’s impact on Mott’s engagement and culture.

Mott

Ross Green

Vice President of Execution Excellence