Case Study: ZestMoney achieves sub-10-second onboarding with HyperVerge KYC automation

ZestMoney reduces customer onboarding time to 10 seconds using HyperVerge

ZestMoney, a Buy Now Pay Later platform, was struggling with a manual customer KYC verification process that was slow and operationally straining. Each manual review took 8-10 minutes, hindering their goal of providing instant credit access. To automate this, they turned to HyperVerge's AI-powered technology, specifically its document validation services from its Identity Verification platform.

HyperVerge implemented its API to automatically validate C-KYC documents, check quality, and perform face matching and liveness detection. This integration reduced ZestMoney's customer onboarding time from 10 minutes to under 10 seconds. The solution automated 70% of their workflow, dramatically cutting operational costs and enabling them to scale up faster to serve millions of new users.

ZestMoney

Nikhil Joy

Head of Product