Case Study: L&T Finance achieves faster, more accurate digital loan onboarding with HyperVerge Identity Verification

How HyperVerge and L&T Finance co-innovated to be able to onboard customers within minutes

L&T Finance, one of India's largest financial companies, faced significant challenges with identity verification and fraud in its digital lending operations. They needed a scalable, secure, and reliable solution that could perform accurately even in remote areas with poor internet connectivity. To address this, they partnered with HyperVerge for its identity verification platform.

HyperVerge implemented a three-stage onboarding process involving KYC document reading, a single-image passive liveness check, and identity validation. This solution delivered exceptional results, including a 30-second turnaround for two-wheeler loans and a 5-minute end-to-end process for consumer loans. The partnership with HyperVerge provided L&T Finance with high accuracy, significant uptime, and the ability to pilot innovative programs like using ration cards for verification, greatly enhancing their customer onboarding.

L&T Finance

Abhishek Sharma

Chief Digital Officer