Case Study: Dhan achieves 99% Demat onboarding success with HyperVerge

Dhan achieves 99% Demat onboarding success with HyperVerge

Dhan, an online stockbroking platform, faced challenges in user verification and regulatory compliance during its Demat account onboarding process. The manual verification of documents and the need for a live video capture created friction and risked customer drop-off. To address this, Dhan partnered with HyperVerge to implement its identity verification solutions, including live selfie capture and PAN verification.

HyperVerge's solutions automated the onboarding process, providing real-time guidance and fraud detection. This resulted in a 100% success rate in rejecting fraudulent attempts and enabled Dhan to achieve its goal of a 10-minute onboarding experience with a 98-99% reliability rate. The partnership significantly reduced manual workload and ensured a secure, frictionless customer journey for Dhan's users.