Case Study: ZestMoney reduces onboarding time to under 10 seconds with HyperVerge KYC automation

ZestMoney reduces onboarding time to under 10 seconds with HyperVerge KYC automation

ZestMoney, a Buy Now Pay Later (BNPL) platform, faced a significant operational challenge as its manual KYC verification process took 8-10 minutes per customer, straining its team. To offer near-instant credit to users without a traditional credit history, the company needed an automated solution. They partnered with vendor HyperVerge to implement its AI-powered KYC verification technology.

HyperVerge provided its document validation API and services, including Facematch, Liveness, and Match Fields features, to automate the identity checks. This solution drastically reduced ZestMoney's customer onboarding time from 10 minutes to under 10 seconds. The implementation resulted in a 70% automated workflow, allowing the company to scale rapidly, reduce operational costs, and support a 300% upsurge in transactions.

ZestMoney