Case Study: Wright Medical Technology improves remote sales communication with HyperOffice

Wright Medical Technology - Customer Case Study

Wright Medical Technology, Inc., a global designer, manufacturer, and distributor of orthopedic implants and instrumentation, needed a better way to support its geographically dispersed independent sales representatives. With reps working from home or on the road across multiple states, Wright faced challenges coordinating schedules, sharing documents, tracking calendars, and securely distributing sensitive marketing and product information across different systems. HyperOffice was chosen as a browser-based, affordable solution that could work regardless of hardware or ISP.

HyperOffice provided Wright with a hosted collaboration platform featuring shared calendars, document storage, tasks, contact management, and custom group homepages tailored to each sales rep and team. Wright implemented the system across its sales force in just one week and used a single project lead to create 50 customized homepages with minimal training. As a result, communication improved, remote teams stayed aligned during rapid company growth, and Wright was able to support sales reps and customers faster while reducing coordination bottlenecks.

Wright Medical Technology

Gerald Wonneberg

Director of Field Communications