Case Study: Cilantro streamlines food ordering and boosts loyalty with Hyperlink Infosystem

Cilantro reduces order processing time by 40% with Hyperlink Infosystem

Cilantro, a pioneer in Egypt's F&B space, faced operational inefficiencies due to manual order management and a disconnected loyalty system across its many café branches. They approached Hyperlink Infosystem, seeking a reliable food delivery app development partner to build a unified platform that could streamline orders and improve customer engagement.

Hyperlink Infosystem developed a comprehensive on-demand food delivery app with separate modules for customers, branch staff, and admin. The solution included a bean-based loyalty program, real-time order synchronization across branches, and a powerful admin panel for dynamic control. This led to a 40% reduction in order processing time, a 25% increase in repeat orders, and a 15-20% reduction in stock wastage, significantly boosting overall efficiency and customer satisfaction for Cilantro.

Cilantro