Case Study: Jac Travel achieves higher-quality customer service with HyperGrid

Jac Travel Delivers Higher Quality Customer Service with HyperCloud

JacTravel, a premier supplier of online hotel bookings and inbound travel services, needed to replace an aging, costly VDI infrastructure that was difficult to scale and support for business-critical workloads. Its existing Citrix VDI on Dell servers drove high management, power, and cooling costs while making it hard to onboard new users quickly. JacTravel turned to HyperGrid and its HyperCloud virtual desktop-as-a-service offering.

HyperGrid implemented a rapidly deployed, scalable VDIaaS environment on HyperCloud that centralized management, improved fault tolerance, and reduced total cost of ownership. The results were substantial: JacTravel cut its infrastructure footprint from a full 42U rack to just 2U, reduced power use and carbon emissions, and improved virtual desktop performance and user productivity. HyperGrid also helped reduce implementation time by 95%, getting the system running in less than a day.

JacTravel

Corin Grieves

Head of Infrastructure