Case Study: Tines saves 50% of time on security questionnaire responses with HyperComply

Tines cuts security questionnaire time by 50% with Hypercomply

Tines, a SaaS company specializing in workflow automation, faced significant challenges in managing a high volume of security questionnaires and evidence requests manually. This time-consuming process, handled by their Head of IT Operations & Information Security, was prone to errors, caused delays for the sales team, and lacked scalability. To solve this, Tines turned to the vendor Hypercomply and its platform.

By implementing Hypercomply's hybrid service model and Data Rooms, Tines automated and streamlined its security response process. The solution reduced the average time spent per questionnaire by 50%, down to just 33 minutes. It empowered sales and customer success teams to handle initial responses independently and provided a centralized, standardized knowledge base. This resulted in faster sales cycles, enhanced compliance, and allowed the security team to focus on strategic initiatives.

Tines