Case Study: Smarsh speeds up questionnaire turnaround with HyperComply

How Smarsh manages more than 700 questionnaires per year with HyperComply

Smarsh, a communications data company, needed a better way to handle a growing volume of lengthy due diligence and security questionnaires as enterprise deals became more complex. Their information security team was spending too much time managing responses across multiple products and trying to keep answers accurate and up to date, so they turned to HyperComply.

With HyperComply’s centralized knowledge base and questionnaire autofill capabilities, Smarsh replaced spreadsheets, organized answers by product, and preserved institutional knowledge across teams. The result was a turnaround time drop from about three weeks to just 1–3 days, with autofilled questionnaires often ready for review within one business day, helping speed up the sales cycle.

Smarsh

Desiree Robinson

Senior Director of Information Security