Case Study: Nivoda Doubles Revenue and Scales Sales Coaching with Hyperbound

Nivoda doubles revenue YoY with Hyperbound

Nivoda, the world's largest B2B marketplace for the diamond and jewelry industry, faced a challenge when its sales team began rapidly expanding. With manager bandwidth becoming a bottleneck, they could not provide the high-quality, repetitive roleplay needed to properly train and prepare their global outbound reps for critical sales calls, which directly impacted their revenue. This led them to seek a solution from the vendor Hyperbound.

By implementing Hyperbound's AI roleplay, Nivoda was able to simulate realistic buyer conversations and provide consistent feedback at scale. The results were significant: the company saw a 30% increase in demos booked within the first three months, reduced new hire ramp time by 50%, and improved their demo conversion rate from 20% to nearly 50%. These improvements contributed directly to Nivoda doubling its revenue year over year, driven by a stronger, better-prepared outbound sales engine.

Nivoda