Case Study: Fountain House builds a Virtual Clubhouse with Hyperakt

Fountain House connects 58% of members digitally in one month with Hyperakt

Fountain House, a nonprofit serving people with serious mental illness, faced the challenge of engaging its members when the COVID-19 pandemic prevented access to its physical clubhouses, which are the cornerstone of its community-based support model. The organization partnered with vendor Hyperakt to create a digital solution that would allow its vital work to continue remotely.

Hyperakt developed a 'Virtual Clubhouse' website that integrated existing platforms like Zoom and Slack into a single, easily navigable portal. The solution featured a user-friendly experience with bright illustrations and clear language to make the digital environment accessible. This allowed Fountain House to successfully transition its community online, with 58% of members connecting digitally within the first month of launch.

Fountain House