Case Study: Foster Healthcare boosts idea implementation and engagement with HYPE Innovation

How a 35 Fortune U.S. healthcare company maintains a competitive edge and experiences breakthrough successes by harnessing the natural creativity and curiosity of its workforce

A Fortune 35 U.S. healthcare company facing constant pressure to deliver programs and services better, faster and at lower cost turned to enterprise crowdsourcing to keep its competitive edge. The organization ran 30 focused innovation events—from proposal-writing efficiency to cross‑unit collaboration and technology rollouts—engaging more than 3,000 unique participants and generating roughly 2,800 ideas to surface improvements across the business.

They implemented Planbox’s Innovation Central to crowdsource, surface, refine and manage ideas; the platform helped level the playing field for contributors and drove strong engagement. Results include 48% of ideas implemented or slated for implementation, collaboration rates 94% higher than benchmark, contributions per contributor 126% higher and contributions per event 140% higher. The tool is now adopted enterprise-wide, with plans to expand always‑on, external participation, ROI tracking at the idea level and a rewards program for top contributors.

Foster Healthcare