Case Study: Remote Control Technologies achieves faster, more accurate workflow management with Hyland OnBase

Workflow is the differentiator for document management

Remote Control Technologies (RCT) needed a better way to manage document-heavy processes as it grew, especially for supplier invoices, quotes, and job tracking. The company had been relying on manual, inconsistent workflows that made it hard to track status and maintain accuracy. Hyland’s OnBase document management and workflow solution was chosen to help streamline and standardize these processes.

Hyland implemented OnBase to automate invoice matching and routing, enforce standard quote templates, and give staff real-time visibility into workflow status. The solution reduced manual re-keying, improved consistency, and made it easier to see where tasks and orders were at any point. RCT also empowered business users to own workflow setup, reducing pressure on IT and external consultants, and reported that the new system brought much-needed structure as the company scaled.

Remote Control Technologies

Marcus Bundesen

Financial Controller