Case Study: SpareBank 1 achieves streamlined insurance claims processing with Hyland OnBase

SpareBank 1's journey to modernizing its insurance claims processes

SpareBank 1 worked with Hyland to modernize its insurance claims processes and meet evolving business needs. The company faced ongoing IT complexity, including multiple legacy archives and the need to streamline and standardize claims handling across a changing organization.

Hyland implemented OnBase, first consolidating three legacy archives into one, then adding a cloud archive in Azure, a case flow solution with WorkView, and Content Composer for document generation. The new setup improved efficiency with workflow integration, automated tasks, structured claims management, and better communication tools, helping SpareBank 1 adapt its operations as it continued to evolve.

SpareBank 1