Case Study: Mater Misericordiae Ltd achieves 85% reduction in paper records and unified patient access with Hyland OnBase

South Brisbane health system’s digital transformation starts with OnBase

Mater Misericordiae Ltd, a seven-hospital health system in South Brisbane, faced fragmented patient records spread across paper and disparate systems, which left clinicians relying on pushes or manual requests to get the information they needed. This hybrid records environment meant critical documentation was often disconnected from the clinical portal clinicians used daily.

The health system implemented Hyland’s OnBase enterprise information platform across all hospitals and integrated it with the clinical portal, scanning inpatient, ambulatory and emergency documentation into a single, secure repository accessible from familiar applications. Within 12 months OnBase reduced the volume of paper records provided by 85% and, within nine months, eliminated a $12,000 monthly spend on chart covers and dividers while improving access, security and scalability for future digital initiatives.

Mater Misericordiae

Sallyanne Wissmann

Director of Information Management