Case Study: Indiana State University achieves streamlined financial aid operations with Hyland Automate

Renowned university leverages Hyland Automate for modernized form collections, operational efficiency and student experiences

Indiana State University needed a more dynamic way to manage financial aid forms because its legacy system was static and difficult to integrate with the student information system, creating roadblocks in a fast-paced environment. The university turned to Hyland and its Hyland Automate solution to modernize form collection and improve the student and staff experience.

Hyland implemented dynamic forms with digital signatures and stronger integrations, allowing forms to change based on user input and streamlining workflows across the financial aid department. Indiana State University reported improved efficiency, fewer workflow issues, and smoother process completion, with Hyland noting the solution is already being considered for use across more departments.

Indiana State University

Julie Cuffle

Applications Systems Manager