Case Study: FTSE 100 Insurer achieves £2.4 million annual savings with Hyland

Major British insurance company migrated to Hyland's Alfresco platform, resulting in annual savings of 2.4 million GBP

FTSE 100 Insurer, a major British insurance company, needed to migrate and modernize its massive document environment while improving performance and controlling costs. Working with Hyland and its Alfresco platform, the company had to handle 1.27 billion documents, reduce application times, automate manual processes, and support thousands of users during a complex transformation.

Hyland helped implement Alfresco for document storage and retrieval, alongside workflow tools and an ADF-based framework, while also simplifying the content model and integrating automation. The result was a 30% reduction in application time, automation of 46 mailboxes, onboarding of over 9,000 users, and annual savings of about 2.4 million GBP, with 20,000 documents processed daily.