Case Study: Bon Secours Mercy Health achieves immediate access to data and greater stability with Hyland

Large health system moves to the Hyland Cloud to provide stability and give clinicians immediate access to data

Bon Secours Mercy Health, a large health system, needed a more stable way to give clinicians immediate access to data and reduce the friction of working across multiple systems. The organization partnered with Hyland and moved to the Hyland Cloud to address integration challenges and improve access for providers and caregivers.

Hyland implemented the cloud solution to combine systems, support seamless integration, and provide constant monitoring. As a result, clinicians can log in once to access needed information more quickly, user satisfaction improved, and support tickets decreased. Bon Secours Mercy Health also reported greater stability and better resources for caregivers, with Hyland helping resolve long-standing workflow issues.

Bon Secours Mercy Health

Julie Januski

IT Strategic Partner