Case Study: Accor improves hotel content management with Hyland

Hospitality company deploys innovative content management platform to improve smooth running of hotel construction, maintenance and renovation

Accor, the hospitality company, needed a new content management platform to support hotel construction, maintenance, and renovation while meeting strict requirements for durability, integration, mobility, and offline access. The company also needed a tool that could handle multiple file types and large document volumes within its global IT and security environment. Hyland’s Nuxeo Platform was selected to address these needs.

Hyland implemented the solution in two stages over six months, integrating it into Accor’s global IT environment and enabling users to manage documents across devices. Since deployment, the volumes processed have increased by 300%, and Accor now has critical documents accessible 24/7 with improved handling of high volumes and varied document types.

Accor

Damien Perrot

Senior Vice President Global Design