Case Study: Liverpool Heart and Chest Hospital NHS Foundation Trust achieves a complete electronic patient record and HIMSS Stage 7 readiness with Hyland's OnBase

HIMSS 7 achiever gains access to one complete medical record and automated processes

Liverpool Heart and Chest Hospital NHS Foundation Trust, a leading cardiothoracic centre in the U.K., needed to create one complete electronic medical record, eliminate hospital-wide paper processes and integrate seamlessly with Allscripts to support its goal of achieving HIMSS Stages 6–7 while maintaining top patient-care standards.

LHCH implemented Hyland’s OnBase ECM integrated with Allscripts Sunrise, using eForms and automated workflows to capture and route documentation directly within the clinical UI. The change delivered instant access to all patient information, faster referrals and subject-access requests, and consolidated records from any source — helping LHCH earn a joint-first CDMI ranking in 15 months and national recognition as “Provider Trust of the Year,” while positioning the hospital for HIMSS Stage 7.

Liverpool Heart and Chest Hospital NHS Foundation Trust

Johan Waktare

LHCH Cardiologist and Clinical Lead for Enterprise Patient Records