Case Study: Asante achieves faster medical record processing and major cost savings with Hyland Intelligent MedRecords

Health system saves $200,000 in one year and cuts processing times 63% to 90% with Hyland’s Intelligent MedRecords

Asante, a health system, faced a massive backlog of medical records and slow manual processing that made it difficult to meet turnaround times and quickly provide records to clinicians. The organization turned to Hyland’s Intelligent MedRecords to automate document classification and scanning across its health information management workflow.

Hyland implemented AI-based machine learning to classify 66 document types and streamline record handling. The backlog was cleared in under six months, Asante saved nearly $200,000 in the first year, and processing times improved significantly: batch processing dropped from 19 minutes to 7 minutes, batch scans improved by 90%, and faxed documents were processed 80% faster.

Asante

Jeannie Warren

Manager of Health Information Services