Hyland
232 Case Studies
A Hyland Case Study
Servient is a Houston-based enterprise SaaS provider of eDiscovery and compliance solutions that helps legal and regulated industries process unstructured data, apply machine-learning workflows, and organize information for discovery. The company faced a core technical challenge: reliably extracting, transforming and rendering data from a wide variety of document formats while meeting strict regulatory, litigation and compliance requirements (including metadata/text extraction, accurate discovery and multi-format viewing).
Servient integrated Hyland’s Document Filters SDK as a critical component, enabling deep inspection and extraction across 550+ file types, uncovering hidden content (comments, notes, annotations), converting and rendering files, and supporting features like Excel redaction. Combined with a custom viewer that generates High Definition or Classic HTML on the fly, the solution delivered the accuracy, format coverage and flexibility Servient needed to meet compliance and evolving industry demands.