Case Study: Rotterdam Municipal Authority achieves user-friendly, future-proof digital file collaboration with Hyland

Digital file collaboration at the Rotterdam Municipal Authority

Rotterdam Municipal Authority needed a better way to support digital file collaboration while keeping full control over information, compliance, and archiving. Using Hyland’s Alfresco platform, the municipality also wanted a solution that would improve user experience and be sustainable for future growth.

Hyland implemented a user-centered, cloud-native solution built on Alfresco, using UX research, a design system, and an “archiving by design” approach. The result was a consistent, accessible, and scalable platform that increased information control, ensured compliance from the start, and created a future-proof foundation for Rotterdam Municipal Authority.