Case Study: Bush Brothers and Company achieves $350,000 annual savings and AP/AR automation with Hyland's OnBase

Bush Brothers optimizes AP and AR, saves $350,000 annually

Bush Brothers and Company, a Knoxville‑based food manufacturer with about 160 employees and over $400 million in annual sales, was overwhelmed by paper-driven accounts payable/receivable and quality‑control processes despite heavy EDI use. The company generated stacks of plant paperwork and retained at least 90 banker boxes onsite each year (plus seven years offsite storage), which slowed audits, dispute resolution and day‑to‑day financial operations.

Working with LMBC Technologies, Bush Brothers implemented OnBase to automate document capture and integrate with its Infor Infinium financial system. The solution auto‑associates more than 90% of receivables data, gives instant access to order, bill‑of‑lading and packing‑slip documents, and sped exception resolution from weeks to minutes. As a result DSO fell by two days (saving about $200,000 annually), staffing needs were reduced (saving about $150,000), and compliance, auditing and staff productivity all improved — roughly $350,000 in annual savings and better enterprise visibility.

Bush Brothers and Company

Jim Derrick

IS Manager, Central ServicesApplications