Case Study: IMDEX Limited achieves greater global collaboration and process automation with Hyland's OnBase

Automation enables greater global collaboration

Imdex Limited, an ASX‑listed mining services company headquartered in Perth with about 600 employees, supplies drilling fluids, tools and down‑hole instrumentation worldwide. Rapid growth and a record rental business left documentation fragmented and vulnerable, so Imdex sought a single auditable, searchable repository with stronger IP protection and automation for rental and HR processes (notably employment applications).

Imdex implemented Hyland’s OnBase integrated with its Pronto ERP to create a central indexed repository and intelligent workflows that automatically notify task owners and streamline document-driven processes. The solution improved global collaboration and visibility, reduced manual work so staff could focus on higher‑value tasks, prevented bottlenecks, ensured staffing standards, and easily extended to other departments to boost ROI.

IMDEX Limited