Case Study: M Health Fairview achieves faster medical records automation with Hyland Intelligent MedRecords

Academic health system selects Hyland Healthcare to automate medical records classification and decrease turnaround times

M Health Fairview, an academic health system, needed to improve the automation of medical records classification and reduce slow turnaround times. The organization had already been using Hyland OnBase, but wanted a more responsive and flexible solution after struggling with support and collaboration from a previous automation vendor.

Hyland implemented Hyland Intelligent MedRecords (IMR), which automatically sorts paper and digital documents and feeds the classified data into OnBase and the EHR. M Health Fairview rolled out the solution in two months, automating 208 document types along with workflow improvements and a new capture server, helping streamline operations and speed up records processing.

M Health Fairview

Pam Sebesta

IT Applications Manager