Case Study: BeneSys accelerates service delivery with Hyland Content Innovation Cloud

BeneSys modernizes service delivery for 250+ clients with Hyland

BeneSys, a benefits administrator serving millions of members in regulated industries like healthcare and finance, faced the challenge of managing high-volume, manual, and paper-based processes. Their need for exceptional organization of documents and governed workflows required a modern solution to improve service delivery and support scalable growth. They partnered with Hyland Software to implement the Hyland Content Innovation Cloud™.

By running the Hyland Content Innovation Cloud™ on AWS, BeneSys modernized its operations with a low-code, customizable platform. The solution automated and governed their digital workflows, replacing manual processes. This transformation significantly lowered service times, allowing for quicker customer engagement and information exchange. The partnership with Hyland provided a foundation for long-term innovation, enabling BeneSys to quickly develop and deliver new solutions to market.

BeneSys