Case Study: Intuit Technologies achieves faster backup and recovery with HYCU

Intuit Technologies cuts backup windows and speeds VM recovery with HYCU

Intuit Technologies, a leading Australian ICT service provider, faced challenges with its traditional three-tier data center architecture, which required technicians to spend excessive time on maintenance. This diverted focus from their core goal of delivering excellent customer experience and value. They sought a modern data protection solution that was simple and powerful to work with their new Nutanix Enterprise Cloud platform and its AHV hypervisor.

The vendor HYCU provided its purpose-built backup and recovery software for Nutanix. The solution was implemented for 500 VMs and integrated into a customer web portal. HYCU delivered superior RPO/RTO, significantly reducing backup windows and recovery times for failed VMs. This allowed Intuit to move backup tasks to its Service Desk, speeding up response times. The company also saved money with HYCU's simpler licensing model and achieved a customer satisfaction score exceeding 90.

Intuit Technologies