Case Study: Large Professional Services Firm recovers from ransomware with HYCU

An Anatomy of Responding to and Surviving a Ransomware Attack

A large professional services firm using the Nutanix Enterprise Cloud platform faced a devastating ransomware attack that encrypted PCs, servers, network files, and even replicated backup data. The company relied on HYCU for Nutanix for daily incremental and weekly full backups, but the attack still bypassed its defenses and nearly crippled operations.

HYCU responded by helping the customer identify an unencrypted file on the HYCU VM and then work through a recovery process that could use it to restore data. With support from HYCU’s worldwide team and engineering resources, the firm recovered its VMs in less than 36 hours, avoiding a much longer and costlier rebuild and restoring all systems and data.