Case Study: Racami achieves faster, reliable PDF workflow normalization with Hybrid Software Helix Mako SDK

Racami uses Hybrid Software Helix to process 50,000-document workflows with rock-solid PDF performance

Racami, a fast-growing multinational software company, faced challenges in standardizing and optimizing the multitude of data and print streams within their transactional workflows for their Alchem-e™ customer communications platform. They needed a solution to normalize files from sources like PostScript and PCL into industry-standard PDFs without losing critical embedded print instructions, which was crucial for achieving the speed, reliability, and flexibility required by their clients in sectors like insurance and finance.

Hybrid Software Helix provided its Mako™ SDK, which Racami embedded into Alchem-e™. This solution seamlessly converted files into optimized PDFs, significantly speeding up processing, reducing file sizes, and producing higher quality output. The results were mission-critical improvements in reliability and support for multi-channel distribution, allowing Racami to offer new features and assure their customers of robust PostScript, PCL, and PDF processing powered by the combined expertise of both companies.

Racami