Hyarchis
10 Case Studies
Case Study: Syntrus Achmea Real Estate & Finance boosts mortgage dossier accuracy with Hyarchis Customer Due Diligence
A Hyarchis Case Study
Syntrus Achmea Real Estate & Finance - Customer Case Study
Syntrus Achmea Real Estate & Finance faced a significant challenge in ensuring the data quality of its portfolio following strategic acquisitions. The company needed to perform a Customer Due Diligence Remediation cycle on over 70,000 active mortgage dossiers, a process hampered by incomplete metadata and non-searchable documents, making a manual review impractical. To address this, they turned to the Hyarchis Customer Due Diligence solution.
The Hyarchis solution processed 23,350 dossiers and 1.8 million documents, making them text-searchable and using AI to identify document types and extract relevant metadata. This achieved a 99.42% accuracy rate and completed the task in just 80 hours. The implementation saved an estimated 72,000 working hours and improved data accuracy by 91% for Syntrus Achmea, transforming a process that would have taken months into one that took hours.
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