Case Study: a leading education company improves accessibility with Hurix Digital

leading education company improves accessibility for 1 million professionals with Hurix Digital

The customer, a leading education company, faced a challenge with screen reader accessibility on its digital learning platforms. The abbreviation "U.S." was being misread as "U dot S," which disrupted content flow and impaired comprehension for visually impaired users. They partnered with vendor Hurix Digital and its AI Data Services to resolve these compatibility issues and achieve WCAG compliance.

Hurix Digital implemented a solution that involved replacing "U.S." with "US" throughout the documents. This simple change ensured screen readers would pronounce the abbreviation correctly. The result was a seamless and understandable user experience for assistive technology users, which improved inclusivity and strengthened the client's commitment to accessible education.