Case Study: Clova Health delivers calm, patient-centered telehealth with Hureka Technologies

Clova Health launches HIPAA-aware telehealth in under 2s with Hureka Technologies

Hureka Technologies partnered with Clova Health, which needed a scalable telehealth platform that felt warm and human, not like clunky legacy medical software. Their challenge was to create a single, cohesive product for patient onboarding, video visits, secure messaging, and clinician workflows with end-to-end HIPAA-aware data handling, as off-the-shelf options were either outdated or insufficiently customizable.

The solution implemented by Hureka was a custom-built web and mobile patient experience paired with a clinician workspace, sharing a secure backend. It featured a WebRTC video stack for fast connection, low-bandwidth fallbacks, and AI-assisted documentation. The outcome was a successful launch of a calm and patient-centered platform. Clinicians now spend less time on documentation per visit, and patient experience ratings are consistently well above the telehealth category baseline.

Clova Health