Case Study: Impact ICT strengthens community organization security with Huntress Managed EDR and ITDR

Impact ICT protects nearly 1,000 endpoints with Huntress

Impact ICT, a managed service provider supporting not-for-profits and community organizations in Western Australia, faced the challenge of delivering robust cybersecurity without a dedicated in-house security team. They needed a way to provide strong protection for their clients' endpoints and identities while maintaining a lean operation. Partnering with Huntress, they implemented the Huntress Security Platform to meet this challenge, ensuring security was built into their standard service from the start.

By deploying Huntress Managed EDR and Managed ITDR, Impact ICT gained 24/7 expert backup from the Huntress Security Operations Center. This partnership enabled them to quickly detect and contain threats, such as a data exfiltration attempt found within 48 hours of onboarding a new client. The solution reduced their team's alert workload, improved billing accuracy through PSA integrations, and allowed them to offer enterprise-grade security, ultimately protecting nearly 1,000 endpoints and securing Microsoft 365 identities for over 40 organizations.

Impact ICT