Case Study: Ultra IT achieves fast BEC detection and client protection with Huntress MDR for Microsoft 365

How Huntress’ Managed Detection and Response cracked the case for a New Zealand IT service provider

Ultra IT, a New Zealand IT managed service provider supporting 230 tenants, faced a business email compromise risk after a suspicious Microsoft 365 login from Indonesia was detected on a global food client’s account. To protect cloud mailboxes and stop credential-based invoice fraud, Ultra IT became an early adopter of Huntress’ Managed Detection and Response (MDR) for Microsoft 365 to get continuous monitoring, SOC-backed investigation, and instant lockdown capabilities.

Huntress investigators quickly found emails being intercepted and forwarded to fake folders, blocked access to the compromised mailbox, reset the password, and stopped the fraudulent invoicing chain—protecting customer data and revenue and averting what could have been a costly breach. Ultra IT subsequently purchased Huntress MDR, added Huntress EDR and Security Awareness Training, and now benefits from improved endpoint and mailbox visibility, rapid remediation, and reduced false alarms across its client base.

Ultra IT

Andrew Fergus

Managing Director