Case Study: Clear Guidance Partners halts a ransomware attack and restores operations in 30 hours with Huntress Managed EDR

How Clear Guidance Partners Stopped an Attack in Its Tracks

Clear Guidance Partners, an Austin-based managed service provider, faced a sudden ransomware breach that began with a flood of antivirus alerts signaling trojan installers and imminent encryption. The company had partnered with Huntress and deployed Huntress Managed EDR to get beyond basic antivirus and gain enterprise-grade, human-led endpoint detection and response.

Huntress’ Managed EDR and 24/7 SOC conducted near–real-time forensics, tracked the attacker’s movements, deployed the Host Isolation feature, and provided a clear remediation plan; working together, Huntress and Clear Guidance purged the intruder, patched vulnerabilities, and fully restored the client’s business in 30 hours with all files intact. Huntress’ solution also reduced noise with a false-positive rate under 1%, increased endpoint visibility, and saved the team hours (and “thousands of dollars” weekly), leaving Clear Guidance stronger and better protected.

Clear Guidance Partners

Anthony Cabral

Chief Information Security Officers