Case Study: Cinch I.T. strengthens franchise-wide security with Huntress

Cinch I.T. rebuilds security stack in 45 days with Huntress

Cinch I.T., a nationwide managed service provider franchise network, faced significant challenges with its previous security vendors. Their endpoint detection and response (EDR) and security information and event management (SIEM) tools were creating operational problems for clients by causing false positives and, more critically, were missing real threats, which risked client breaches. This situation created doubt across their franchise network and strained customer relationships.

The solution was to rebuild their entire security stack around Huntress, deploying their Managed EDR, Managed SIEM, and Managed Identity Threat Detection and Response (ITDR) solutions. Huntress immediately proved its value by detecting threats the old tools had missed and provided clear, actionable remediation guidance. The results were transformative; Cinch I.T. gained confidence in offering true 24/7 security coverage, moved Huntress into their core service packages, and unified their franchise network with a stronger security foundation that franchisees and clients celebrated.

Cinch I.T