Case Study: Key Methods achieves faster incident response and clearer threat visibility with Huntress Managed SIEM

How Key Methods Stopped Guessing and Took Control with Huntress Managed SIEM

Key Methods, a Washington state MSP serving nearly 80 clients and managing more than 2,000 endpoints, needed a better way to understand and respond to security incidents. After a frightening event where a client appeared to suffer a major breach, the team at Key Methods was left with too few logs and too many unknowns, forcing costly downtime and uncertainty. They had used Huntress Managed EDR before, but this incident exposed the need for deeper visibility and clearer forensic evidence.

Key Methods adopted Huntress Managed SIEM to get fast, reliable answers during incidents. With Huntress, the team could quickly identify impacted devices, review detailed logs, and confirm whether data had actually been exfiltrated, allowing them to act with confidence and avoid unnecessary legal or IR escalation. The result was a major reduction in guesswork, faster response times measured in hours instead of days, and in one case the ability to restore a factory the same day rather than face prolonged downtime.

Key Methods

Dan Paquette

Managing Partner