Case Study: Blue Paladin reduces alert fatigue and responds faster with Huntress

How Huntress Helped Blue Paladin Reduce False Positives, Investigate Faster, and Keep Holidays Intact

Blue Paladin, a managed IT and cybersecurity provider serving businesses in Las Vegas and Nashville, was overwhelmed by alert noise and tool sprawl. Before working with Huntress, the MSP spent about 10 hours a week managing alerts across multiple security tools, and needed a way to reduce false positives, respond faster, and avoid hiring a dedicated 24/7 SOC. Huntress provided the security foundation for Blue Paladin’s services, including Managed EDR, Managed ITDR, and Managed SIEM.

With Huntress, Blue Paladin gained a straightforward, purpose-built security platform backed by a 24/7 SOC that triages alerts and only escalates actionable threats. Huntress helped the team quickly contain a pre-holiday zero-day incident, support investigations, and clean up hidden follow-on access attempts. The result was less alert fatigue, faster response times, more confidence in what matters, and roughly 10 hours a week freed up for Blue Paladin’s team.

Blue Paladin

Cameron Call

Chief Technology Officer