Case Study: Da-Com IT Pros Achieves Faster Phishing Response with Huntress

A Phishing Attack Hits During Lunch. Da-Com Had It Contained Before Entrees Arrived

Da-Com IT Pros, the managed IT and cybersecurity division of Da-Com, needed better visibility and less noise from its security stack as cyber threats grew more sophisticated. After finding its previous EDR solution too noisy and full of false positives, the MSP turned to Huntress Managed EDR and later Managed ITDR to help protect client environments and improve response to phishing and identity-based attacks.

With Huntress, Da-Com gained validated alerts, clear threat context, and 24/7 SOC support, allowing its technicians to act quickly and confidently instead of chasing false alarms. The impact was faster incident response, stronger client trust, and better protection across endpoints and Microsoft 365 identities; Da-Com reports that 95% of clients now use Huntress Managed EDR and Managed ITDR, and the team has found 0 alerts to be false or “noise.”

Da-Com IT Pros

Jon Hansen

Director of IT and Services