Case Study: Darkhorse Tech achieves faster ransomware prevention and reduced escalations with Huntress

How Darkhorse stopped ransomware cold, crushed alert fatigue, and reduced escalations by 90%

Darkhorse Tech, a managed IT provider for more than 1,400 dental practices, faced growing security challenges as it scaled to nearly 20,000 endpoints across healthcare’s compliance-heavy environment. With alert overload, hidden threats, staffing strain, and HIPAA reporting pressure, the company needed stronger protection than legacy tools could provide. Darkhorse Tech turned to Huntress for Managed EDR, Managed ITDR, and Managed SIEM.

With Huntress’ fully managed security platform, Darkhorse Tech gained 24/7 threat detection, human-reviewed remediation guidance, and audit-ready reporting that fit seamlessly into its existing stack. Huntress helped uncover and stop persistent threats, cut alert triage time by 70%, reduce Tier 3 escalations by 90%, and prevent every ransomware attempt, while delivering more than $250,000 in estimated annual savings and saving over 600 technician hours per year.

Darkhorse Tech

Reuben Kamp

Founder and CEO