Case Study: Texas Steak Express achieves 25% faster order taking, fewer mistakes and higher online sales with HungerRush

Texas Steak Express - Customer Case Study

Texas Steak Express, a full-service delivery and carry-out concept, faced persistent issues with its previous POS (DiamondTouch) that slowed order-taking, led to mistakes, and limited customer data and online ordering. Seeking an all-in-one solution to speed service and improve accuracy, they selected HungerRush for POS, driver mapping, and online ordering capabilities.

HungerRush’s customizable POS and integrated online ordering reduced order-entry time by at least 25%, improved receipts and accuracy, and gave management better cash control and theft detection through features like fingerprint logins and robust reporting. Online ordering and the app increased convenience and upsells—online tickets are at least 10% higher—and now account for about 25% of business across Texas Steak Express’s seven stores, while driver mapping and streamlined workflows sped operations and reduced mistakes.

Texas Steak Express