Case Study: Piu Bello regains 20% revenue and boosts customer satisfaction with HungerRush

Piu Bello - Customer Case Study

Piu Bello is a family-owned pizzeria whose revenue had fallen about 20% year-over-year when owner Mehul Patel discovered that his legacy POS only handled basic order entry and checkout and offered no visibility into labor, inventory, delivery or marketing. Faced with overwhelming manual work and hidden operational bottlenecks, Piu Bello selected HungerRush’s integrated restaurant management solution (POS with online ordering, delivery support, and reporting) to gain the operational insight and controls it lacked.

HungerRush implemented a configurable, pizzeria-focused POS with integrated online ordering and real-time delivery management, and provided on-site installation and training. The system’s reports exposed delivery inefficiencies (drivers handling too many orders across long distances), enabling Piu Bello to set distance-based driver limits and automate labor, inventory, and customer management. As a result, Piu Bello recovered the roughly 20% revenue loss, boosted customer satisfaction, and positioned its delivery operation to become a profit center.

Piu Bello

Mehul Patel

Owner