Case Study: Hot Box Cookies achieves faster delivery and streamlined operations with HungerRush POS

Hot Box Cookies - Customer Case Study

Hot Box Cookies is a Columbia-based delivery and takeout bakery that built a niche on delivering warm, late-night cookies. As the business grew, owner faced reporting errors, frustrated staff and inefficient dispatching from their legacy POS, which hurt delivery speed and operational visibility. To solve these challenges they turned to HungerRush for an all-in-one POS and delivery solution.

HungerRush implemented its POS with a dedicated delivery module, enabling delivery zones, variable fees and driver compensation tracking tailored to Hot Box Cookies’ model. The system improved reporting, streamlined order-taking and dispatch, and reduced delivery wait times; Hot Box reports immediate gains in delivery and order-taking speed and smoother operations since adopting HungerRush.

Hot Box Cookies