Case Study: Dairy Queen achieves faster service and secure, flexible payments with HungerRush

Dairy Queen - Customer Case Study

Dairy Queen, a quick‑service restaurant concept, faced limitations with its legacy POS that couldn’t communicate with a separate gift card terminal, needed support for multiple credit card processors, and required greater menu flexibility and security updates to address PCI concerns. To modernize operations and improve speed at busy drive‑thru and remote locations, Dairy Queen selected the HungerRush all‑in‑one POS.

HungerRush implemented its all‑in‑one POS across the stores, eliminating the separate gift card terminal, supporting multiple payment processors, and delivering built‑in features like menu flexibility, data backup, and enterprise tools for consolidating store information. The system lets cashiers take drive‑thru orders at multiple stations, enables starting new cash drawers during shift changes, and provides ongoing PCI‑related updates—resulting in faster service, fewer shift‑change hold‑ups, centralized reporting, and more reliable transaction handling for Dairy Queen.

Dairy Queen