Case Study: BLU Restaurant & Lounge achieves faster, more secure multi-concept POS operations with HungerRush

BLU Restaurant & Lounge - Customer Case Study

BLU Restaurant & Lounge is a high-volume, multi-concept Euro-Asian fine dining restaurant by day and a nightclub/lounge by night that struggled with an outdated POS (previously Micros) that frequently froze, required multiple terminal reboots, made order entry and split payments slow and error-prone, and provided poor support. To address these challenges, BLU turned to HungerRush and its modern point-of-sale solution to replace the legacy system and meet the demands of both its full-service restaurant and fast-paced bar/nightclub operations.

HungerRush implemented a fast, user-friendly POS with streamlined order entry, easy split-payment handling, stronger security and audit trails, robust cash management, menu editing tools, customer/loyalty database capabilities, bar/tab features, and real-time reporting dashboards. The result was noticeably quicker transactions, fewer system freezes and reboots, better accountability and cash control, smoother guest checkouts, and dependable 24/7 live support (average answer time cited at 30–60 seconds), delivering measurable operational improvements for BLU under the HungerRush solution.

BLU Restaurant & Lounge